DELIVERY & RETURNS

Check out our 3 newest collections

Moisturizer

Facial Cleansing

Toner

Section

DELIVERY

UK Orders
• Free shipping within the UK
• Free Standard Delivery within 48 hours
• Next Day Delivery - £6.95 

EU Orders:
• Free shipping customs/duties paid for EU orders
• Free Standard Delivery within 2-4 working days  

Rest Of World
• Delivery can take up to 11 working days 

Delivery Charges

UK
Standard Delivery within 48 hours  FREE
Next Working Day | £6.95

EU countries
Standard Delivery within 2-4 working days + customs & duties paid | FREE

USA / Canada / Australia / New Zealand / Hong Kong
Standard Delivery within 3-4 days  | FREE WITH ORDERS OVER £85
*Customs Charges May Apply

Rest of World (Including non EU countries)
Standard Delivery  | FREE WITH ORDERS OVER £85
*Customs Charges May Apply
• Standard delivery can take up to 11 working days 

Returns

I want to return my item, what do I do?
This returns policy applies to products bought directly from our website. If you have purchased products from a retailer or other online retailer then please contact them for their own returns and refund procedures.

We are happy to refund or exchange any product returned within 14 days of purchase, if it is returned in its original state, unused and in original packaging.

Please email us at hei@eforestspafinland.com prior to returning your item to let us know to expect your return. Proof of purchase is required.  

I purchased from Amazon, what do I do?
If your item was purchased on Amazon, then please contact us through Amazon's Messaging Service to arrange your return/refund. We are unable to handle and process returns for products purchased via Amazon unless you contact us through the Amazon interface. 

Returns Address 
Items should be returned to the following address:
C/O Forest Spa Finland

Huboo Returns,
Unit 4 Vertex Park
Oakwood Drive
Emersons Green
Bristol
BS16 7LB

Assuming the item(s) are in good condition we will then process your refund. Refunds are made to your original payment method and depending on your payment issuers policies, there may be a couple of days’ delay in being credited.

Showing making procedure is a good way to guarantee product quality

Make it easy to buy by eliminating stumbling blocks to purchase. Don’t assume customers know which item you’re talking about in your post. Provide a link directly to the product page or just link the product to your blog so they can buy if they want. If it relevant give readers more than one way to get to the product.

Recommend relevant products in this section

Include a variety of different forms of content. Photographs and videos are particularly important because readers tend to be visual and want to see your product in action.